Last updated: 4 August 2026
This Privacy Policy explains how Sagar Air Express (“we”, “us”, “our”) collects, uses, shares and protects your information when you visit our website, request a quote, or use our international courier and cargo services. By contacting us or using our services, you agree to the practices described here.
Who we are
Sagar Air Express is an international courier and cargo service based in New Delhi, India.
- Address: Metro Pillar No. 126, 416/2, Ghitorni, New Delhi, Delhi 110030, India
- Email: hello@sagarairexpress.com
- Phone / WhatsApp: +91 99997 77651
Information we collect
Information you give us
When you request a quote or contact us, we may collect the destination country, shipment weight and type, and your phone or WhatsApp number. If you go on to book a shipment, we may also collect your name, pickup and delivery addresses, a description of the contents, and any identity or KYC documents required by customs authorities to send your shipment abroad.
Information we collect automatically
Like most websites, our server records basic technical information such as your IP address, browser type, and the pages you view. Our website stores a small preference in your browser to remember your light or dark theme choice, and WordPress may set essential cookies needed for the site and admin area to work.
How we use your information
- To respond to your quote requests and enquiries.
- To arrange pickup, prepare documentation, and dispatch your shipment.
- To meet customs, KYC and other legal requirements for international shipping.
- To keep you updated about your booking and provide tracking assistance.
- To operate, secure and improve our website.
How we share your information
We do not sell your personal information. We share it only as needed to provide our services or as required by law, including with:
- Carriers and logistics partners (such as DHL, FedEx, DPD, airlines and freight handlers) to collect, carry and deliver your shipment.
- Customs and government authorities in India and the destination country, where required to clear and deliver your shipment.
- Service providers that help us run our website and communicate with you (for example, our hosting provider), under appropriate confidentiality obligations.
International transfers
International shipping necessarily involves sending shipment details across borders to carriers and customs authorities in other countries so your parcel can be delivered.
Cookies and your choices
Our site uses only essential cookies and a local theme preference. You can clear or block cookies and local storage through your browser settings; doing so may affect how the site remembers your preferences.
Data retention
We keep your information for as long as needed to provide our services and to meet legal, tax and customs record-keeping obligations, after which it is deleted or anonymised.
How we protect your information
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard the data you share with us.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, subject to legal and record-keeping requirements. To make a request, email us at hello@sagarairexpress.com.
Children
Our website and services are intended for adults and are not directed at children. We do not knowingly collect personal information from children.
Links to other websites
Our site may link to third-party websites, such as carrier tracking pages or our social media profiles. We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at hello@sagarairexpress.com or +91 99997 77651.